Lee Goss Professional Profile

Jobvite – January 2020 - Present

Large Enterprise Customer Success Manager

Responsible for managing a portfolio of Jobvite’s largest enterprise clients with annual recurring revenue collectively of $3.9M.

Daily activities include oversight of support cases, delivering client bi-weekly, monthly and Quarterly Business Reviews to provide key metrics, product updates, product roadmap reviews, etc. Responsible for driving product adoption, renewals, and product portfolio expansion in partnership with the Account Management team.

This role requires creative problem solving, discovery, scoping, and the ability to document new solutions that drive customer success. Oversight of implementation activities to ensure project success is also a component of this role.

Recognized by co-workers as a highly creative problem solver.

YOLO Sabbatical – January 2019 - January 2020

During this sabbatical, I honored the principles of “You Only Live Once” by broadening my world perspective with adventure travel to Cuba — a long-held dream destination! I also completed a 7-day, 350-mile bicycle tour with a group of 15 friends in the Rocky Mountains.

Monster Worldwide – 2003 to January 2019

Senior Solutions Sales Account Manager / Cloud Solutions

SaaS enterprise software sales associated with best in class career site, applicant tracking and post-hire solutions including performance management, career development, learning management, succession planning, compliance reporting and data feed services to senior HR professionals. Experience also includes Text, Chat, AI and CRM technologies.

In-depth understanding of applicant experience and employment branding.

Responsible for lead qualification associated with business and technical requirements, creating and delivering custom sales and software demonstrations, ROI calculations and developing proposals coupled with detailed statements of work.

Skill set includes cross-functional team collaboration, full lifecycle sales execution and building excellent rapport with executives, partners, internal team members, customers and cross-functional stakeholders. Recognized by co-workers as a highly creative problem solver. Instrumental in developing and delivering software sales training to Monster Field Sales Account Managers. 2018 Annual quota of $1.75 million.

Monster Principal Sales Solutions Engineer - Q3 & Q4 2015

Cloud & Software solutions Team Lead. Responsible for resolving challenging issues associated with difficult client requirements, difficult demo scenarios, etc.

Monster Solutions Sales Engineer - 2006 to 2015

Monster Solutions Sales - 2003 to 2005

In 2017 Lee authored and presented a SHRM web event that included over 500 program attendees.

In 2016 Lee co-authored and co-presented a thought-leader customer roundtable event that was delivered to 15 major markets.

Partnered and collaborated with Ted Talks & Millennial author Krystal Kadakia.

Monster Worldwide - Sales Awards

100% Club Award 2003, 2004, 2006, 2007. $1 Million Club - 2007. 100% Club Award Q1 2008 & Q2 2009. MVP Award 100% Club 2011. 100% Club Award Q3 2016. Leading by Example Award 2017 and 100% Club Award 2017. $1 Million Club - 2018 and 100%+ Club 2018.

VCG Inc. - 09/2001 - 01/2003

Regional Sales Manager / Account Executive

HCM SaaS Software Solutions Sales.

Headhunter.net 10/1998 - 8/2001

Regional Sales Manager

Corporate Business Unit & Recruiter Business Unit. Lead two teams of tele and field reps and handled field sales responsibilities concurrently. Consistently met or exceeded quota.

Sales Account Executive

Inside Sales Representative. Consistently met or exceeded quota.

UST, The Technology Marketing Company 01/1997 – 10/1998

Program Manager

Responsible for program development of telemarketing and telesales lead generation progams for technology companies. Consistently achieved 140% + of quota.

Clients included: BAAN, Computer Associates, GEAC, Informix, JD Edwards, Lawson, Oracle, PeopleSoft, SAP, Tivoli, Compaq, Data General, HP, IBM, Sun.

Call Center Supervisor - Telesales Representative - Sales Support Representative

Consistently achieved 120% - 140% of quota.